Privacy Policy
This Privacy Policy describes how Schoolcourse collects, uses, stores, and protects personal information when you visit schoolcourse.world or engage our flower bed and balcony arrangement services.
Last Updated:
Data Controller
Schoolcourse is the data controller responsible for your personal information. Our registered studio is located at Darley Abbey Mills, Haslams Ln, Darley Abbey, Derby DE22 1DZ, United Kingdom.
Information We Collect
We may collect the following types of personal data when you interact with us:
- Contact details such as your name, email address, and phone number
- Service information including property details, design preferences, and project notes
- Communication records from emails, calls, or contact forms submitted via schoolcourse.world
- Technical data like IP address, browser type, and cookie data captured through analytics tools
How We Use Your Information
We process personal information to:
- Respond to enquiries and provide quotations
- Deliver consultation, design, installation, and aftercare services
- Improve our website, services, and customer experience
- Send service updates, appointment reminders, or relevant marketing with your consent
- Comply with legal obligations and maintain business records
Legal Bases for Processing
We process personal data under the following lawful bases:
- Consent: when you opt in to receive marketing communications
- Contract: when processing is necessary to perform a service agreement with you
- Legitimate Interests: to manage enquiries, improve services, and secure our website
- Legal Obligation: to comply with tax, accounting, or regulatory requirements
Data Sharing
We do not sell personal data. We may share information with trusted service providers (such as payment processors or IT partners) who assist in delivering our services, provided they agree to strict confidentiality and data protection obligations. We may also disclose data if required by law or to protect our rights.
International Transfers
Your data is primarily processed within the United Kingdom. If we transfer personal data outside the UK, we ensure adequate safeguards are in place, such as standard contractual clauses or transfers to countries recognised as providing adequate protection.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. Enquiry records are typically kept for up to 24 months, while contractual records may be stored for up to 7 years to comply with legal obligations.
Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data where no longer required
- Restrict or object to our processing activities
- Request data portability in a structured, commonly used format
- Withdraw consent for marketing at any time
- Lodge a complaint with the UK Information Commissioner's Office (ICO)
Security Measures
We implement administrative, technical, and physical safeguards to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, secure storage, encrypted communications, and staff training.
Cookies and Tracking
We use cookies and similar technologies to enhance website performance and analyse traffic. For more information, please review our Cookies Policy.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of schoolcourse.world after changes are posted indicates acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact Schoolcourse:
Address: Darley Abbey Mills, Haslams Ln, Darley Abbey, Derby DE22 1DZ, United Kingdom
Phone: +44 1332 229029
Email: infonY3mxs9K1
